Which statement describes the relationship between employee training and employee development quizlet?

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Terms in this set [31]

The first step in the human resources planning process is to:

prepare a human resource inventory

A job analysis results in two written statements. They are:

a. the human resource inventories and the affirmative action statement.
b. the job description and the job specification.
c. the job specification and the performance appraisal.
d. the job title review and the performance appraisal.
e. the labor supply assessment and the labor demand assessment.

b. the job description and job specification

Which of the following is an essential element of a job description?

a. the age of the person that should hold the job
b. the minimum educational qualifications workers must have to fill the position
c. the skills required to hold the position
d. working conditions and responsibilities
e. All of the above.

d. working conditions and responsibilities

Which of the following would be used by a human resource manager whose goal is to fill an open position?

a. Advertise the opportunity for a promotion to current employees;
b. Encourage current employees to refer family and friends as potential hires;
c. Seek the assistance of public employment agencies;
d. Send the job opening to Monster.com
e. Utilize the services of a private employment agency

a. Advertise the opportunity for a promotion to current employees;

When managing your human resources, __________ is the process of deciding who should be hired under legal guidelines, to serve the best interests of the individual and the organization.

a. due diligence
b. interviewing
c. performance appraisal d. recruitment
e. selection

e. selection

As a human resource manager tasked with selecting employees, which of the following activities would you be most likely to work on?

a. completing a background investigation b. conducting an orientation program c. performing a job analysis d. writing a help wanted ad
e. All of the above would be equally likely

a. completing a background investigation

The number of contingent workers in the U.S. has steadily declined over the past decade.

False

_________ is a type of training that duplicates the exact combination of conditions that occur on the job.

b. job simulation

The last step in performance appraisal is to:

a. evaluate the employee's performance. b. perform a human resource inventory.
c. take any corrective action that the appraisal indicates if necessary.
d. talk to the employee being appraised.
e. use the results to make decisions about compensation, promotions, and training.

e. use the results to make decisions about compensation, promotions, and training

Employee turnover is always bad for an organization

False

Transferring an experienced worker to a new position at the same level within an organization can be an effective way to motivate the worker to remain with the company

True

The first step in the selection process is:

a. aptitude testing.
b. obtaining complete application forms.
c. obtaining job descriptions and specifications.
d. placing a help wanted ad.
e. the initial interview.

obtaining job descriptions and specifications.

____________ introduces new employees to the organization, their fellow workers, their supervisors, and to the policies, practices, and objectives of the firm.

employee orientation

Shadowing is another term used to refer to ______________.

a. job rotation
b. on-the-job training
c. role playing
d. sexual harassment e. vestibule training

b. on-the-job training

If you will pursue several types of training and development. Your __________ will include learning how to perform as a line chef, as you work your way through pastry, grill, pantry, and sauté. The only way you will learn the variations in the line jobs is to experience them! As a[n] _________, you will work alongside another sous chef for a few years in order to learn how to juggle all the middle management type of activities expected of this professional. Your ____________ training will be extensive, as you go to Culinary School, attend a community college, and/or take management classes to help you learn to minimize conflict in the kitchen as well as improve the productivity of those you manage.

one-the-job training; apprentice; off-the-job

The cost of recruiting, processing, and training a new entry level employee is significant, and sometimes exceeds the annual salary earned by the employee

a. True

Small businesses usually find recruitment easier than large firms

b. false

Corporate managers who supervise, coach, and guide lower-level employees and serve as their organizational sponsors are called:

c. mentors

Which of the following statements describes the relationship between employee training and employee development?

a. Development is provided by the company and is designed to meet the specific needs of the organization, whereas training focuses on more general skills and normally is provided by schools, colleges and institutions other than the employer.
b. Training focuses on conceptual skills while development seeks to improve technical skills.
c. Training is expensive, development is not. d. Training is short-term skills oriented while development is long-term career oriented. e. They are just two names for the same thing.

d. Training is short-term skills oriented while development is long-term career oriented.

Women usually find it easier than men to obtain mentors and engage in networking

False

The most difficult step in the performance appraisal process is the actual performance evaluation

False

As a project manager for a large construction company, Tyler decided to make the performance appraisal process as painless as possible for his work crew. He spent a considerable amount of time creating performance standards he felt were reasonable, and after six months time, he scheduled individual appointments with each worker to discuss strengths and weaknesses and areas that needed improvement according to the standards he privately set. Some employees were sent to vestibule training, and one even got a promotion with additional compensation. What did Tyler fail to do correctly?

a. Communicate the performance standards to the employees so they know what is expected.
b. Dismiss the least performing members of the team. c. Establish reasonable performance standards. d. Use the results of his performance appraisal to make decisions. e. Tyler's performance appraisal, according to this vignette, was conducted in an ideal
manner.

a. communicate the performance standards to the employees so they know what is expected

Match the following positions with the most likely compensation modality used to attract and retain them.

53. Managers
54. Salespeople
55. Blue-collar and clerical

53. salary
54. commission
55. hourly wage

The best way to motivate a disengaged employee is to promote her

False

Compensation is one of the main marketing tools a firm uses in its efforts to attract qualified employees

True

A major reason workers tend to receive fewer promotions than in the past is that

a. Firms have found that promoting employees can create jealousy and resentment among
the workers who are not promoted; b. Most firms now believe hiring people outside is a better way to fill management positions
because it brings in "new blood"; c. There have been a movement towards flatter organizational structures, so there are fewer
opportunities to move upward; d. Very few of today's supervisors and lower-level managers have the qualifications needed
to move into higher management positions.

There have been a movement towards flatter organizational structures, so there are fewer
opportunities to move upward

59. A determination of the technical proficiency and training of the firm's labor force
60. A document addressing how the firm will recruit, select, train and develop, appraise, compensate,
and schedule its employees
61. A statement that identifies the minimum qualifications required of a worker in order to perform a
specific job
62. A statement that identifies the objectives of a job, the type of work to be done, the responsibilities
and duties that are associated with the job, the working conditions, and the relationship of the job
to other functions
63. A study of what is done by employees who fill various job titles

a. Human resource inventory
b. Job specification
c. Job description
d. Job analysis
e. Human resources strategic plan

59. Human resource inventory
60. Human resources strategic plan
61. Job specification
62. Job description
63. Job analysis

One objective of a carefully managed compensation plan is to keep labor costs low. In order to achieve this objective, a firm should strive to keep wages, salaries and benefits at or below the compensation levels of its competitors

False

Internal promotions often are a cost effective way of filling positions within a firm because the employees filling the position are already familiar with the organization's culture and procedures

True

Transferring an experienced worker to a new position at the same level within an organization can be an effective way to motivate the worker to remain with the company

True

As organizational structures become flatter, the number of workers promoted in firms will increase

False

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Which statement describes the relationship between employee training and employee development?

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