Follow company policies and procedures. An employee may initiate a claim against a supervisor who he or she alleges did not follow policies and procedures.
Administer the discipline in a manner that does not add to the employee's emotional hardship [as would having them publicly collect their belongings and leave the office].
Do not act in anger, since doing so undermines the appearance of objectivity.
Finally, utilize the HR department for advice regarding how to handle difficult disciplinary matters. The following Management Skills feature shows how to handle the termination interview.
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5] In the first stage of
coaching, it is recommended that coaches use the ABC approach, which refers to ________.
A] actions, behavior, and consequences
B] appraisals, benefits, and competencies
C] antecedents, behavior, and consequences
D] antecedents, bias, and competencies
E] actions, benefits, and criteria
11] Which of the following best describes career planning?
A] a deliberate process through which someone becomes aware of personal skills, interests,
knowledge, and motivations and establishes action plans to attain specific career goals.
B] the lifelong series of activities that contribute to a person's career exploration, establishment, success, and fulfillment
C] a process of helping employees to better understand and develop their career skills and interests and to use these skills and interests most effectively.
D] the process of educating, instructing, and training subordinates as they develop their career interests and job
skills.
E] the process of advising, counseling, and guiding subordinates as they maneuver through their long-term career plans.
Answer: E
Explanation: Talent management is the automated end-to-end process of planning, recruiting,
developing, managing, and compensating employees throughout the organization.
Because talent management involves recruiting, hiring, and developing high potential employees, it requires coordinating several human
resource activities, in particular
workforce acquisition, assessment, development, and retention.