Why is the printer not available Mac?
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It can be frustrating to have your document all ready to go but when you try to print you're not able to. In this article we'll walk you through a few steps you can try to get printing from Microsoft Office for Mac working again. In this article we'll assume that you've already checked a few of the obvious things such as:
Note: If your printer is displaying an error message please contact the manufacturer of the printer for support of that specific error message. This article is for troubleshooting when you can't get your document to print at all. If you have questions about how to print a document in Office for Mac or how to do special things like print on both sides of the page (duplex) see Print a document in Word for Mac. Make sure you have all Apple software updates installedThe first thing to do in troubleshooting print issues is to make sure you have all of your Apple software updates installed. To do that: click the Apple button at the top left corner and choose Software Update. Walk through the Software Update wizard and have it download and install any updates that it finds. Once the updates are complete, reboot your computer then try your print job again. If it still won't print your printer may be paused or another print job may be holding up the queue. Make sure your printer isn't paused
If the printer isn't paused, but print jobs are stacking up anyhow, it's possible that another print job is holding up the queue because of an error with that job. To clear that job select it, then click the Delete Job button on the right .Test printing in a new documentIt's possible that the problem is in your document, so let's try printing from a different document to test that idea.
If it prints successfully that tells us that the problem is in your existing document. See how to Recover your Word files and documents. If it doesn't print successfully try changing the font of your text by selecting your sample text, choosing the Font drop down on the ribbon, and selecting a different font. Try printing again. If it prints successfully that tells us the problem is with the font you're using. The easiest solution is to use a different font for your text. Try printing from another programTo test whether another program can communicate with the printer, and whether the printer driver is functioning, try to print from another program such as Notes. Start the Notes app on your Mac, open an existing note or create a new note with some sample text, then click File> Print and see if it will print. If it prints successfully from Notes that tell us that you have a problem with your installation of Microsoft Office. In that case you may need to uninstall Office 2016 from your Mac and then reinstall it. See Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall. If it does not print successfully from other programs that suggests there may be a problem with the printer drivers or configuration. Delete the printer and reinstall it in OSXTo delete and add the printer, follow these steps:
Go back to your Microsoft Office application and try printing to the printer you just re-added. If it still won't print, it may be that you need to replace your print driver files. Remove and reinstall your print driver filesDeleting and reinstalling your printer resets that printer's settings but may not always replace the print driver files. Follow these steps to replace those:
Go back to Office and test your printing again. If it still doesn't work your printer preference files might be causing the problem. Replace the printer preference filesCorrupted printer preference files may cause printing issues. To replace the printer preference files, follow these steps:
Try printing again from Microsoft Office for Mac. See alsoResolve printer issues on your Mac Need more help?Why does it say my printer is not available?Check the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same network as your computer or mobile device. If your printer has a light next to a Wireless icon or button , make sure the light is on. If it is off or blinks the printer is disconnected from the network.
Why is my printer connected but not printing Mac?Check the printer itself
Make sure the printer is on and connected: Check that power is getting to the printer and that the necessary cables or wireless connections are in order. Turn the printer off and back on: Turn the printer completely off and back on.
Why can't my Mac find my HP printer?Make sure your Mac is connected to the Internet. In the Printers list, click your HP printer, and then click the Minus button to delete it. Click the Add button . Find and select the name of your printer from the Printer list, and then click Add to add your printer.
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