What are the four support plans offered by AWS support select the best answer?
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AWS provides 4 AWS support plans with additional features with extra costs. The plans are in order of features and the features for lower support plans are available for higher one and not repeated. NOTE – This post is more relevant for AWS Cloud Practitioner Certification AWS_Support_Plans
Learning ObjectivesAfter completing this unit, you’ll be able to:
We want to help you do amazing things with AWS. Whether you are new or continuing to adopt AWS services and applications as your business solutions, AWS Support can provide various types of support depending on your needs and goals. AWS supports all our customers, including customers who are:
Explore the Support PlansAWS Support offers four support plans:
Basic support is included for all AWS customers. The other plans offer an unlimited number of technical support cases with pay-by-the-month pricing and no long-term contracts.
Case Severity and Response TimesIn addition to the support plan you select, the case severity will drive the type of response that you receive. There are five severity levels:
Note that there is no case support with the Basic Support Plan. These response times should be considered when you determine which support plan is best for your organization.
Meet Your TAM and Support Concierge in AWS Enterprise Support
For proactive guidance, AWS Enterprise Support has technical account managers (TAMs) designated as your primary point of contact. The TAM can provide guidance, architectural review, and continuous ongoing communication to keep you informed and prepared as you plan, deploy, and optimize your solutions. For account assistance, the Support Concierge is a billing and account expert who provides quick and efficient analysis on billing and account issues. The concierge addresses all nontechnical billing and account-level inquiries. In the next unit, we discuss additional AWS resources like the AWS Partner Network, AWS Marketplace, and AWS Quick Starts. Resources
What are AWS 4 support plans?Features of AWS Support Plans. Basic.. Developer.. Business.. Enterprise On-Ramp.. Enterprise.. What are the four support plans offered by AWS support quizlet?AWS Support offers four support plans: Basic, Developer, Business, and Enterprise.
Which of the following in the AWS support plans gives access to a support concierge choose the answer Developer Business Enterprise Basic?Terms in this set (65) Which support plan includes AWS Support Concierge Service? Enterprise Support - The AWS Support Concierge Service is available only for the Enterprise plan subscribers.
Which of the following is available across all AWS support plans quizlet?All AWS Support plans provide 24x7 access to customer service, documentation, and support forums.
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